Counselling Services Department

What is Counselling?

Counselling is a process where the client and counselor work together through purposeful conversation in an understanding environment to come up with different ways to experience, understand and respond to life situations.

Talking to a professional counsellor can help people to deal with strong emotions, sort through confusion or worry, plan ways of making positive life changes, and feel understood and supported.  Counselling can provide the support to help people to feel empowered in their lives.

How can counseling help?

The Counselling Services department provides assistance to vulnerable individuals and families in a number of different ways: through managing emotional responses, behavioral functioning, relationship management and communication, goal setting and pursuit, refining problems, identifying strengths and possible solutions, promoting efficient and effective actions, developing positive coping mechanisms and many more. 

The kinds of issues that might be dealt with in counselling include:

  • Anger management
  • Anxiety and panic
  • Coping with health risks
  • Coping with terminal illness
  • Coping with family member illness
  • Depression
  • Family or relationship issues
  • Grief and loss
  • Lack of motivation
  • Life events and transitions
  • Self-esteem
  • Stress management
  • Sexual/emotional/physical abuse
  • Substance abuse
  • Suicidal thoughts
  • Teenage and unplanned pregnancy

The Counselling Service Department work in collaboration with the Ministry of Health, Department of Social Welfare, Department of Correctional Services and many community organizations, as well as with the valued support of our donors, to ensure counselling is available to:

  • Patients, care giver, family member and staff at health facilities
  • Children and women who experience all forms of abuse
  • Antenatal mothers and their husbands or partners at health clinics   
  • Vulnerable individuals such as sex workers, gay, lesbian, transgender
  • HIV positive and their families
  • Prisoners and prison officers
  • School students and families affected by flood
  • Individuals with mental illness and more